Freedom of Information

The Freedom of Information Act 2000 (FOI), which came into force on 1 January 2005, gives you the right to ask us for any corporate information that we hold. If you ask for information about yourself, then your request will be handled under the Data Protection Act.

Making a Request

To make a request under the FOI you should submit your request in writing by letter or e-mail, stating clearly what information you want. When making your request, you should include:

• your name
• an address where you can be contacted
• a detailed description of the recorded information you want

Responding to Requests

Once we receive your request we will reply, in writing, within 20 working days. If we need clarification or there is likely to be any delay in providing the information we will contact you. In our reply, we will confirm whether or not we hold the information, and either provide you with the information requested or explain why it is not being provided.

We may charge a fee before supplying the information you request. If so, we'll write to you giving details of the amount you must pay before we disclose the information.